BENEFITS TO LISTENING ATTENTIVELY
- It can provide you with the facts and information you may need.
- It lets the other person know that that you are interested and concerned about what they are saying.
- It allows you time to decide if the person you are talking with comes from the mindset of an Analytical, Amiable, Driver, or Expressive.
- It gives agitated and angry people an opportunity to vent their feelings and feel like they have been heard.
- It exposes errors in facts or misunderstandings that need to be corrected or restated with greater clarity.
- It offers a polite respect to overbearing or hostile people. They may come across with anger but you do not need to respond in the same way.
- It puts you in a position to more accurately make wise decisions and respond to the speaker with the proper words, tone, and non-verbal behavior
- It allows you the time to determine the assumptions, perceptions, needs, expectations, attitude, and demands of the speaker. Abraham Maslow suggested a seven step evaluation of the driving motivation behind human behavior and actions.
1. PSYSIOLOGICAL NEEDS—Like food, drink, shelter, sex, sleep, or recovery from injury or illness.
2. SAFETY NEEDS—Like protection from violence or chaos, sense of order or stability, absence of fear or anxiety, or sense of order in daily routine.
3. BELONGING AND LOVE NEEDS—Like interactions with spouse or mate, support from others during stressful times, harmonious family relationships, sense of belonging to a group, or close friendships.
4. ESTEEM NEEDS—Like respect from peers, sense of mastery or proficiency in work or daily routine, or reputation or eminence in a particular field.
5. SELF-ACTUALIZATION NEEDS—Like a sense of self-fulfillment or of using one’s capacities to their fullest.
6. KNOWLEDGE / UNDERSTANDING NEEDS—Like the cultivation of deep wisdom or understanding in a particular field or the development of a new system for explaining the world around us.
7. AESTHETIC NEEDS—Like the pursuit of beauty or the development of a satisfying artistic and creative approach.
It will be helpful if you can listen beyond words and hear the other person’s needs.
-Excerpt from Kimberly Alyn's book titled Men Are Slobs Women Are Neat... and Other Gender Lies that Damage Relationships (co-author Bob Phillips)
- It lets the other person know that that you are interested and concerned about what they are saying.
- It allows you time to decide if the person you are talking with comes from the mindset of an Analytical, Amiable, Driver, or Expressive.
- It gives agitated and angry people an opportunity to vent their feelings and feel like they have been heard.
- It exposes errors in facts or misunderstandings that need to be corrected or restated with greater clarity.
- It offers a polite respect to overbearing or hostile people. They may come across with anger but you do not need to respond in the same way.
- It puts you in a position to more accurately make wise decisions and respond to the speaker with the proper words, tone, and non-verbal behavior
- It allows you the time to determine the assumptions, perceptions, needs, expectations, attitude, and demands of the speaker. Abraham Maslow suggested a seven step evaluation of the driving motivation behind human behavior and actions.
1. PSYSIOLOGICAL NEEDS—Like food, drink, shelter, sex, sleep, or recovery from injury or illness.
2. SAFETY NEEDS—Like protection from violence or chaos, sense of order or stability, absence of fear or anxiety, or sense of order in daily routine.
3. BELONGING AND LOVE NEEDS—Like interactions with spouse or mate, support from others during stressful times, harmonious family relationships, sense of belonging to a group, or close friendships.
4. ESTEEM NEEDS—Like respect from peers, sense of mastery or proficiency in work or daily routine, or reputation or eminence in a particular field.
5. SELF-ACTUALIZATION NEEDS—Like a sense of self-fulfillment or of using one’s capacities to their fullest.
6. KNOWLEDGE / UNDERSTANDING NEEDS—Like the cultivation of deep wisdom or understanding in a particular field or the development of a new system for explaining the world around us.
7. AESTHETIC NEEDS—Like the pursuit of beauty or the development of a satisfying artistic and creative approach.
It will be helpful if you can listen beyond words and hear the other person’s needs.
-Excerpt from Kimberly Alyn's book titled Men Are Slobs Women Are Neat... and Other Gender Lies that Damage Relationships (co-author Bob Phillips)
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